Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed with three options (Standard Shipping, Australia Post Standard and Australia Post Express) at checkout. 

In-store pickup

You can skip the shipping fees with free local pickup at 1317 North Road, Huntingdale, Vic, 3166. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9am-5pm on Monday-Friday. Please have your order confirmation email with you when you come.

Shipping to PO boxes, Parcel Lockers or Care of Post Office

Our Standard Shipping cannot provide shipping service to any Australia Post user (PO Box, Parcel Locker, C/O Post office, etc) which is only eligible for the "Australia Standard Shipping" option. It will cause delay or failure of delivery at your fault if you choose inappropriate shipping option.